MENTIONS AND QUOTES IN BOOKS (partial list)
About 40 so far – (complete listing coming soon)

DateTitleAuthor
2013Strategic Management: Concepts and Cases: Competitiveness and GlobalizationMichael A. Hitt
2013Public It Investment: The Success of It ProjectsAbdullah Ali Al-Hatmi
2013Managing Information Systems: Ten Essential TopicsJun Xu
2013BOOMERVILLE: Getting Off the Corporate Merry-Go-RoundMichael Hib
2013Change with ConfidencePhil Buckley
2013SmartTribesChristine Comaford
2013Emarketing Excellence: Planning and Optimizing your Digital Marketing, 4th edDave Chaffey, PR Smith
2013The Phoenix ProjectGene Kim
2012Information System Implementations: Using a Leadership Quality Matrix for SuccessAndries J Jacobs
2012Beyond Performance ManagementJeremy Hope, Steve Player
2012CloudonomicsJoe Weinman
2012Construction Innovation and Process ImprovementAkintola Akintoye, Jack Goulding, Girma Zawdie
201242 Rules for B2B Social Media MarketingNatascha Thomson
2011Global Hospitality and Tourism Management TechnologiesPatricia Ordóñez de Pablos
2011The Ultimate Online Customer Service GuideMarsha Collier
2011The Social CustomerAdam Metz
2011Eliminating 'Us and Them'Steve Romero
2011IT at the Fork in the Road: From Support to ServiceTim Perry
2011Why New Systems FailPhil Simon
2011Ethics in Information TechnologyGeorge Reynolds
2011Social Marketing to the Business CustomerPaul Gillin, Eric Schwartzman
2011Proceedings of the 5th European Conference on Information ManagementWalter Castelnovo
2011Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools (Premier Reference Source)Yu-Che Chen
2010Sales Technology: Making the Most of Your InvestmentNikolaos Panagopoulos
2010The Next Wave of TechnologiesPhil Simon
2009The Next Leap in ProductivityAdam Kolawa